Ek996 Terms and Conditions — A Complete Guide for Members

1 General Terms & Conditions

By accessing the ek996 platform, creating an account, or using any of our services, you are deemed to have read and agreed to these Terms and Conditions in full. These Terms and Conditions constitute a legally binding agreement, so please read them carefully before using ek996.

Ek996 reserves the right to update these Terms and Conditions at any time. Any changes will be communicated via a site notice with the updated date. Continued use of our services after any changes constitutes acceptance of the revised terms.

Ek996 reserves the right to suspend or terminate any user account at any time and for any reason, particularly where the user is suspected of fraudulent activity, providing false information, or attempting to compromise the security of the platform.

2 Account Register

To open an account with ek996, you must provide accurate and complete personal information. Your full name, mobile number, email address, and date of birth are all required. Accounts created with false or inaccurate information may be terminated at any time and any balance held in such accounts may be forfeited.

• Each individual may register only one account.
• Creating multiple accounts using the same mobile number or email address is not permitted.
• Keeping your account password confidential is your own responsibility.
• Sharing or selling your account to another person is strictly prohibited.
• Withdrawals will not be processed until KYC verification is complete.

After registration, ek996 may request a copy of your National ID or passport for identity verification purposes. This is an internationally recognised standard followed by all legitimate online gaming platforms. Your personal information is kept fully secure and is never shared with third parties.

3 Age & Eligibility

You must be at least 18 years old to register and play on ek996. Anyone under 18 is not permitted to use our platform. Age is verified at the time of registration, and additional verification documents may be requested in cases of doubt.

Additionally, individuals professionally associated with ek996 — including employees, affiliate partners, and their immediate family members — may not be eligible for certain promotions or bonuses. Please contact our support team for more details.

4 Deposit Policy

Deposits on ek996 can be made easily via bKash, Nagad, or Rocket. Funds are typically credited to your account instantly. Minimum and maximum deposit limits apply and are subject to change at ek996's discretion.

• Minimum deposit amount: BDT 500
• Maximum daily deposit limit: check your ek996 dashboard.
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits from third-party accounts will not be accepted.
• Any issues with a deposit must be reported to support within 24 hours.

Ek996 is committed to preventing money laundering. Accounts may be placed under investigation for suspicious deposit activity, and transaction details may be reported to the relevant authorities. Providing false information about the source of your deposits will result in permanent account closure.

5 Withdrawal Policy

Certain conditions must be met before winnings can be withdrawn from ek996. Most importantly, KYC verification must be completed — no withdrawal will be processed without it. This requirement is in place to protect our users.

• Minimum withdrawal amount: BDT 300
• Withdrawals are typically processed within 1 to 3 hours.
• Slight delays may occur during peak hours.
• Withdrawals will only be made to the same mobile banking account used for the original deposit.
• Wagering requirements must be met before withdrawing winnings derived from bonuses.

Ek996 reserves the right to hold any withdrawal request pending investigation if a win is deemed to have been obtained through unusual or suspicious means. If no irregularities are found, the full amount will be released promptly.

6 Bonus & Promotion Terms

All bonuses and promotional offers on ek996 come with specific terms attached. Please read the relevant conditions carefully before claiming any bonus. Bonus funds cannot be withdrawn directly — the applicable wagering requirements must be met first.

• A wagering requirement of 30x generally applies to the welcome bonus.
• Bonus validity periods are generally 7 to 30 days.
• Each bonus offer can only be claimed once.
• Wagering requirements also apply to winnings from free spins.
• Accounts found to have fraudulently used bonuses will be suspended.
• Ek996 reserves the right to modify or cancel any bonus offer at any time.

New offers are regularly available on the promotions page. Each offer has its own terms, so please read the specific conditions before claiming any offer. If you have any questions, our Bengali support team is happy to help.

7 Gaming Policy

All games on ek996 are developed by internationally recognised providers and operate using a Random Number Generator (RNG). This means every game outcome is entirely random and cannot be predetermined.

If a technical error occurs during gameplay, ek996 reserves the right to void the round and refund the bet amount. Should a game be interrupted due to a loss of internet connection, the records stored on ek996's servers will be considered final.

• Any dispute regarding a game result must be raised with support within 24 hours.
• The use of external software or bots during gameplay is strictly prohibited.
• In Live Casino, the dealer's decision is final.
• In Sports Betting, stakes will be refunded if a match is cancelled.

8 Prohibited Activities

The following activities are strictly prohibited on the ek996 platform. Any involvement in such conduct will result in permanent account closure and may lead to forfeiture of your balance:

• Bonus abuse or bonus arbitrage (claiming bonuses through multiple accounts).
• Using automated bots or software to play games.
• Using the platform for money laundering or any other illicit financial activity.
• Colluding with other users to manipulate game outcomes.
• Attempting to attack or hack the platform's security systems.
• Creating an account using a false identity or stolen information.

9 Responsible Gaming

Ek996 believes gaming should be a form of entertainment, not a source of income. We take responsible gaming seriously and offer a range of tools to help our users maintain healthy gaming habits.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: Set reminders at regular intervals to track your gaming time.
• Age Verification: No one under the age of 18 is permitted to play.

If you feel that gaming is having a negative impact on your daily life, please contact our support team or Responsible Gaming Visit the page. We are always here for you.

10 Privacy Policy

Ek996 treats the protection of your personal data as a top priority. Your name, mobile number, email address, and financial information are stored using full encryption. Under no circumstances will your data be sold or transferred to any third party.

Data is collected solely for the purposes of account management, identity verification, and compliance with applicable laws. For more details, please see our Privacy Policy Read the page.

• All data transfers are secured with SSL encryption.
• Regular third-party security audits are conducted.
• You may request a correction or deletion of your data at any time.
• A separate cookie policy governs the use of cookies.

11 Changes & Amendments

Ek996 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Any changes will be announced on the site and the "Last Updated" date at the top of the page will be revised accordingly. For significant changes, users may be notified directly via their registered mobile number or email.

Continuing to use ek996 after any changes have been made constitutes your acceptance of the updated terms. We recommend visiting this page regularly. If you object to any changes, you will have the option to close your account and withdraw your full balance.

12 Contact

If you have any questions, complaints, or feedback about these Terms and Conditions, please reach out to our support team. Our support team is available 7 days a week, 24 hours a day.

Our goal is to make ek996 Bangladesh's most trusted and transparent online gaming platform. Your satisfaction and safety are our highest priority.